1) Find Product
2) Add to Cart
3) View Cart
4) Enter Discount Code (if applicable)
5) Checkout
6) Billing Details
7) Shipping Details
8) Payment via eTransfer
9) Tracking Package via Canada Post
Click on the desired product(s), choose your quantity then click “Add to Cart”
When you have all your products in your shopping cart, and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page
Confirm your orders; if you have a coupon code, enter it here.
In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you can set up an account, which will give you access to various FREEBIES.
Once you’ve completed all the required fields, you’ll need to accept the Terms and Conditions; then click “Proceed”
We accept payment only through e-transfer. Once we received your e-transfer payment, your order will be processed and will ship the following business day. We’ll email your tracking number within 24hr of submitting to Canada Post.
All orders $150 or more have FREE shipping.
If we receive your order and e-transfer payment by our 10am PST cutoff time (Monday-Friday), your order will ship that business day. If we receive your order and payment after 10am PST, your order will ship the next business day. If Friday after 10am til Sunday, orders will go out first thing Monday AM.
We have secure and discreet packaging. We ship everything securely through Canada Post. Orders are usually received within 3 business days of receiving your tracking code.
Yes! Connect with us through email <a href=”mailto:info@legendextracts.co”>info@legendextracts.co</a>
If you want to edit or add to your order, you need to cancel your current order with us and create a new order.
If your order has not been shipped yet, we can cancel your order. Please email us at <a href=”mailto:orders@legendextracts.co”>orders@legendextracts.co</a>
Payment is made using e-transfer, which protects your purchase as this is a very safe transaction method.
Yes. We charge 5% GST on orders. This is included in the checkout price.
We offer FREE shipping on orders over $150. We ship our orders via Canada Post and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a few extra days to reach you.
Once the order is placed, the next step is to send your payment to us. We keep the order on hold for 12 hours. After that, if payment is still not received, it will be canceled.
Please check your package status on the Canada Post website. Sometimes there are delays with Canada Post, but it will get to you eventually.
Also note, if your package is marked as “Delivered” by Canada Post, we do not reimburse for lost package claims; however, an investigation will be launched.
If the package is re-routed and returned because your address is incorrect, the package is considered lost and we will not incur any costs for the lost package.
We email the tracking number before scanning the package at the post office. It won’t show up as trackable on the Canada Post site until the package is scanned by the post office. The correct tracking should show up by the end of the business day.
You get free shipping on orders over $150.
Orders under $150 have a $20 flat rate shipping charge.
All customers receive a tracking code, once payment is received, and their order is processed. Tracking codes are accessible by the next morning from the day it is sent out. At times, delays at Canada Post may result in the package being delivered even before the tracking number is uploaded onto the site.
If you do not receive your package within 4 business days, please contact us at orders@legendextracts.co and we will follow up on the order. Any orders confirmed “Missing” will have up to $795 insurance coverage. Your address MUST be correctly filled. We are not responsible if the shipment was made to an address which was incorrectly filled out nor can we insure any orders sent to any government controlled drug & alcohol-free Native Indian reserves.
Sorry, we can only ship to a Canadian address.
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