How do I place an Order?

1) Find Product 2) Add to Cart 3) View Cart 4) Enter Discount Code (if applicable) 5) Checkout 6) Billing Details 7) Shipping Details 8) Payment via eTransfer 9) Tracking Package via Canada Post Click on the desired product(s), choose your quantity then click “Add to Cart” When you have all your products in your […]

When Will My Order Ship?

If we receive your order and e-transfer payment by our 10am PST cutoff time (Monday-Friday), your order will ship that business day. If we receive your order and payment after 10am PST, your order will ship the next business day. If Friday after 10am til Sunday, orders will go out first thing Monday AM.

How Is My Package Shipped?

We have secure and discreet packaging. We ship everything securely through Canada Post. Orders are usually received within 3 business days of receiving your tracking code.

Can I cancel, edit, or add to my order?

If you want to edit or add to your order, you need to cancel your current order with us and create a new order. If your order has not been shipped yet, we can cancel your order. Please email us at

How much is shipping?

We offer FREE shipping on orders over $150. We ship our orders via Canada Post and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a few extra days to reach you.

I haven’t received my package, what should I do?

Please check your package status on the Canada Post website. Sometimes there are delays with Canada Post, but it will get to you eventually. Also note, if your package is marked as “Delivered” by Canada Post, we do not reimburse for lost package claims; however, an investigation will be launched. If the package is re-routed […]

Why doesn’t the tracking number I received from you work?

We email the tracking number before scanning the package at the post office. It won’t show up as trackable on the Canada Post site until the package is scanned by the post office. The correct tracking should show up by the end of the business day.

What happens if my package goes missing?

All customers receive a tracking code, once payment is received, and their order is processed. Tracking codes are accessible by the next morning from the day it is sent out. At times, delays at Canada Post may result in the package being delivered even before the tracking number is uploaded onto the site. If you […]